With words such as ”organic,” “conventional,” and “local” emblazoned across every available surface, signs prodding customers to sample the fresh produce stacked in neat, colorful rows, and tantalizing aromas wafting from the prepared ”gourmet world cuisine,” it seems hardly a miracle that Whole Foods Market has successfully delivered its argument to the legions of consumers crowding the decadently adorned aisles. The health-obsessed and environmentalist’s purported dream alternative to the traditional grocery store, Whole Foods aims at convincing its shoppers that it sells high-quality, good-for-the-earth food, as well as eco-friendly clothing and cosmetics. At least, that’s the obvious message they want the consumer to pick up on. Hidden among their advertising, decor, and “wholegrain stamp(s) of approval” are the franchise’s other messages: We cater to upper-middle class, predominantly white families, sell hyped-up, expensive food, and make you feel a slight twinge of guilt for your previous inclination to shop at the more pocketbook-friendly HEB.
Employing all three argument techniques of pathos, ethos, and logos, along with an atmosphere suggesting that of sophistication, casual elegance, and sustainability, Whole Foods is able to achieve its point. They are currently appealing to shopper’s emotions through the use of signs posted throughout the store advocating new years resolutions, i.e. “Resolutions start here. Reenergize your life. Control your weight.” Also, signs accompanying produce tell sob stories about university students in foreign countries raising fruits and vegetables to support poor communities while fostering entrepreneurship. Ethical appeals are promoted through the store’s established credibility, their “official” stamps of approval on a variety of products, knowledgeable employees who promptly offer suggestions or answer questions, etc. As for logical appeals, Whole Foods makes it apparent that organic, natural food is better not only for you but for the environment as well, for it typically does not contain potentially harmful pesticides, added artificial ingredients, and so forth, so logically one is decreasing their risk to any adverse effects.
Aside from any advertising or propaganda techniques employed, the general atmosphere of the store makes an argument as well-wood panelling, bamboo light fixtures, and potted plants allocated throughout the store hint at the tie to nature; an array of gourmet world cuisines, from “Bowie’s BBQ” to the sushi bar, touch on the diverse, culturally-attuned base; and the extravagant prices suggest that only upper-middle citizens can afford to shop there.
For being such a “down-to-earth,” friendly business, Whole Foods certainly takes a fanciful, somewhat elitist stance…